Key Accounts – Team Lead

Key Responsibilities

  • Daily Execution: Conduct daily stand-ups and pipeline reviews; ensure next steps, owners, and dates are clear.

  • Enablement: Improve scripts, email sequences, and sales collaterals; standardize discovery and demo flows.

  • Deal Support: Support team in complex negotiations (pricing, legal, procurement) to lift win rates.

  • Funnel Analytics: Analyze conversion metrics across stages; identify bottlenecks and run targeted experiments.

  • People Development: Train new hires, shadow calls, certify demos; monitor performance KPIs and create PIPs where needed.

  • Cross-Functional Coordination: Align with Marketing on campaigns and lead quality; ensure clean handoffs to CS for onboarding/expansion.

  • Market Feedback: Capture competitive signals and objections; loop insights to Product for roadmap/pricing inputs.

  • Process Improvement: Document SOPs, SLAs, and templates; drive adoption of playbooks and call recording reviews.

    Required Qualifications

  • 3–5+ years in B2B sales/key accounts; 1–2+ years mentoring AEs/SDRs
  • Experience in SaaS/EdTech/ERP or enterprise software
  • Bachelor’s degree (Business/Commerce/Engineering)
  •  Clear executive communication
  • Willing to travel
  • Able to handle proposals, pricing/discounts etc.

Required Skills

  • Field sales

  • Sales & business development

  • Prospecting (cold calling & cold visits)

  • Client relationship management

  • Stakeholder mapping & account planning

  • Communication (written & verbal)

  • Negotiation & contract management

  • Time management & organization

  • Problem solving & critical thinking

  • Team collaboration

  • CRM management

  • Pipeline management & forecast discipline